Taxis Palmerston North
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Taxis Plamerston North services impact
TAXIS PALMERSTON NORTH’S TAXI SERVICES IMPACTED BY MALICIOUS CYBER ATTACK. A malicious ransomware attack has affected the entirety of our taxi dispatching services for Taxis Palmerston North and First Direct taxis in Christchurch, including our backup servers and database. Currently it is believed the ransomware breached our systems via a remote desktop login. The threat has been isolated and no other business operations have been affected. With any such attack, data security is of primary concern. There is no evidence to suggest that confidential information or personal data of any kind has been disclosed to third parties. As soon as we became aware of the attack on Tuesday 26th September, we took appropriate precautionary measures including shutting down systems to protect business, client operations and data. The threat was isolated and we are now working to bring those systems back online in a measured and prudent way in line with good practice. Regarding the cyber incident Managing Director, Mark Bramston said “We have reported this extremely concerning incident to Cert NZ, NZTA and the Police and are currently working with our dispatching manufacturer to help ensure the environment is as secure as possible. We offer our sincerest apologies to our customers for the disruption to our services”. Everything is being done to ensure normal service to our customers in Palmerston North and Christchurch resumes as soon as possible. Further updates will follow. ABOUT NZ Taxi Communications Ltd: NZ Taxi Communications ltd (NZTC) is a transport and communication company based in Palmerston North and Christchurch. Founded in 2011, NZTC is wholly owned by Aerial Capital Group NZ Ltd and provides call centre communications and dispatching technologies to its taxi companies First Direct ltd and Taxis Palmerston North, as well as to taxi businesses throughout New Zealand.


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